Returns & Exchanges
Colleen Ross Fine Art Gallery wants you to be happy with your art. We offer a 7-day return policy. If you are not happy with you artwork, it arrived damaged or it doesn't look like what you expected, you can return it, it's that simple. If you wish to return your piece after our return window, we are flexible. We will still accept returns within a reasonable time frame or we will provide you a “credit” to be applied to your next purchase. (Personally dedicated and/or framed artworks are not subject to returns, unless artwork arrives damaged.)
We do not charge a restocking fee, however, the buyer is responsible for all return shipping costs. If the artwork is not properly re-packaged and is returned damaged, buyer's refund will be adjusted to compensate for value lost.
Contact us at firstname.lastname@example.org and we will guide you through the return process.